Account Management
A strategic account manager acts as your single point of contact and is accountable for your strategic direction and operational success of your programme. Acting as your programme architect, the account manager will implement strategies to optimise programme performance for increased cost savings and efficiencies.
Strategic Business Plan Development and Execution
Our industry experts have experience in applying effective programme strategies to get you quantifiable results. When you choose this service you can feel confident we are aggressively managing your programme. You'll receive benchmarking, report analysis and regular reviews.
A strategic business plan, including measurable programme objectives for increased efficiencies and cost savings, is updated every quarter based on client objectives and market influences.
Benchmarking studies and analysis
With access to third-party and industry benchmark databases, our team can provide market-specific benchmarking data for air, hotel, car rental, travel policy and miscellaneous expenses.
- In-depth performance analysis to review travel policies and negotiate supplier agreements
- Vigilant scanning of your organisation’s travel systems for cost improvement opportunities
- Policies and processes to improve traveller adoption
Tbiz formal quarterly reviews
Our quarterly programme reviews not only summarise the organisation’s performance, but identify opportunities for further programme enhancements. The reviews also include third-party and industry benchmarking data.
Customers say...
"Our numbers are not just presented, they are analysed for cost savings and efficiences...Really gets you thinking!"
- Mary Bleakely, American Bar Association
Additional services provided by the Strategic Account Management team include:
- Bi-Annual Traveller/Arranger Web-based surveys
- Timely responses to reporting data and analysis questions
- Ongoing project management across all TBIZSM products and services
Want to learn more?
If you're ready to ask questions, you can call a sales representative at 44(0).870.GET.TBIZ (438 8240), or contact us via email.
