We found Scenic to be excellent. Their entire staff, from the captain to the cabin crew, were exceptionally professional, courteous and welcoming. Our butler, Stefan, provided cheerful assistance. Food was very good. Side trips were planned out well. Another good thing was the small number of passengers which lent itself to lots of new acquaintances.
Thank you so much! We're convinced that the timely resolution and favorable outcome had a lot to do with you being involved, because we didn't get the impression that our prospects looked too promising! Troubleshooting is where a pro really shines, and we're grateful to be the beneficiaries of your expertise!