Independent Investment Partnership
A Case Study
Company Facts
The challenge:
For this investment partnership travel was a headache. Being a small but mighty organization, staff were spending too much time booking each ticket, comparing different airline sites for pricing and options. They had no centralized reporting for their travel expenditures, so managing travel costs was a problem on the front end and the back end.
Since using TravelStore as their TMC, travel have become “fun and enjoyable” with TravelStore’s organization and centralization of flight options and reporting. TravelStore’s reporting provides them itemization of discounts received and Lowest Fare Declined data to track spend and traveler behavior.
More importantly they have confidence in the travel plans they are committing to on the front end, and have the reporting on the back end to review with their Client Services Manager who assists with organization, process development and reviewing results.
“Natalie (Client Services Manager) and Christian (Travel Dedicated Consultant) are the reason I love TravelStore and why I am such a loyal customer, they have been wonderful in making a painful process more enjoyable and efficient!”
TravelStore's Solutions
Leave it to professionals
This investment partnership discovered the value of letting travel professionals handle their travel needs versus doing it on their own, with better results, better efficiency and better management of travel expenditures.
Centralized reporting tools
TravelStore provided the business with the reporting tools it needed to manage its costs and together with our Client Services Manager, find ways to save on travel costs.
A "Go-To" Travel Advocate
The value of our Client Services Manager proves indispensable to the partnership, and provides a professional and caring contact to partner with on meeting their travel needs.
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A West Coast-based organization with about 300 worldwide travelers and an annual travel spend in excess of $3.5 million. The organization switched to TravelStore as its TMC in 2017.