We Want to Continue Our Partnership

Optional users of the statewide travel program may choose to continue working with CalTravelStore

TravelStore has been dedicated to managing the travel needs of the State of California for over 25 years and played a significant role in establishing policies and implementing tools such as SAP Concur. We are grateful for the partnership we have shared.

The State of California’s Department of General Services made the decision to transition to a new travel management company but we want optional users of the Statewide Travel Program to know that you have a choice to continue working with TravelStore and to potentially work with the same staff you are familiar with, significantly cutting back hold times and receiving quick and responsive call-backs, all while still taking advantage of the many benefits we have to offer.

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    24/7 Customer Service

    We offer around-the-clock global traveler emergency assistance at no additional cost to you and your travelers whenever and wherever they need it.

    Custom Program Management

    We understand the intricacies of government travel programs, so we tailor policies and reporting designed specifically for your department.

    Negotiated Hotel Rate Program

    Whether through volume discount agreements or TravelStore's exclusive negotiated rates, you'll realize additional cost savings on every aspect of your travel program including car rentals.

    Unused Ticket Management

    We automatically track unused tickets so those funds can be applied to future travel, plus you retain access to previously unused ticket funds from the state program.

    Duty of Care

    We continually monitor social, political and environmental alerts against itineraries to help your travelers avoid risks before they occur.

    Online Booking

    Online booking saves time and money to ensure compliance and efficiency for a seamless booking experience.

    The TravelStore Difference

    Come back to TravelStore and enjoy all the customized benefits your have been accustomed to.

    End to end Procurement
    Through our online booking tool, SAP Concur, you have:

    • Built in quality control and management services support

    • Unrivaled flexibility and customization options

    • Higher online booking adoption rates

    • Desktop views of airfares, hotels and car rental rates with side-by-side comparisons

    • Options for programming travel policy compliance measures specific to your department

    Easy-to-Use Online Booking
    The efficiency of using the self-booking tool relieves the burden of back and forth communication with your travelers and allows them to make their own reservations in line with your department's travel policy. Additionally, our automated Quality Control tools maximize opportunities for cost savings, seat assignments and usage of unused ticket funds.
    Cost-Saving Access to Exclusive Rates
    In addition to specialized rate program and volume discounts, you receive access to TravelStore's extensive negotiated hotel rate program.
    24/7 Duty of Care
    TravelStore's exceptional Duty of Care solutions ensure you know where in the world your travelers are at all times. Our travel technology solution provides accurate, actionable, virtually real-time pre-travel information that not only helps you manage your travel operations, but also enables you to implement effective travel security programs.
    360 Degree View of Travel Data
    Gain the insight you need to ensure that your Key Performance Indicators such and travel budgets and industry benchmarks are being met. Access all your travel data online with our customizable cloud-based reporting options.
    TravelStore Service Guarantee

    “TravelStore has been my godsend for years. No matter who I get when I call I get excellent help. I have dealt with many of your agents and I don’t ever dread calling, worrying about who we get when our agent is not in because every agent we ever work with is wonderful!”

    Nancy L, Business Client

    Your terrific responsiveness to the recent incidents affecting the travel industry and our firm is commendable and reassuring– for both the Travelers and Travel Arrangers. Thank you very much. I sincerely and greatly appreciate your efforts.”

    Chris V.D., Business Client

    “People who will go that ‘extra mile’… Thank you very much for your assistance. Your perseverance and willingness to go that one step further was well beyond the norm. I know it took quite a while to accomplish this. It’s good to know that there are people who will go that ‘extra mile.’ Again, thank you.”

    Natalie R., Business Client

    Get Started

    Discover the Advantages of Returning to TravelStore Today!
    Call 916-830-5559