TravelStore's professional travel consultants are committed to providing you personalized attention and the best service possible with your custom trip planning. We are not a call center, and you will always work with a travel planner or their back-up. The TravelStore Advantage includes the value of our knowledge and expertise garnered from the first-hand travel of our colleagues and clients, and the added leverage we enjoy with our preferred global suppliers

Our focus is to provide you objective and unbiased recommendations that may best meet your needs, unlike online sites that do not offer personalized service and may promote subjective and paid-for viewpoints. 

TravelStore's travel agents assess the following fees to help defray non-recoverable costs related to arranging your travel.  “Per booking” or “per invoice” is a single fee covering all persons sharing the same itinerary and booked on one invoice. A “per ticket” or “per person” fee applies to each person.

Airline Tickets:

Airline tickets issued by TravelStore include our duty of care program wherein we proactively manage disruptions that may be caused by weather, strikes and other events to our best ability.

• $35 (minimum) per invoice for all airline tickets, ticket exchanges or ticket refunds.
• $100 (minimum) handling fee for frequent flyer upgrade certificates, awards or mileage tickets.

Vacation Packages:

• A "Plan-To-Go Deposit" is required for customized travel arrangements, and is non-refundable:
    -- for trips of up to 8 nights in length. $100 per person  ($200 per couple)
    -- for trips 9 – 14 nights in length: $175 per person  ($350 per couple)
    -- for trips 15 nights or more: $250 per person ($500 per couple)
(In some cases. depending on the type of trip, the Plan-To-Go Deposit is applied as a credit toward the cost of booked arrangements. Please check with your travel consultant.)
• $150 (minimum per booking) for canceled cruises and/or tour packages after deposit is paid.
• $100 (minimum per person) non-refundable deposit for last-minute requests within two weeks of departure for research and special handling, in addition to the standard Plan-to-Go Deposit fee.
• $50 for each change on a vacation package booking after a deposit is paid (per booking).

Other Fees:

• $20 for printed copy of some electronic documents (if you prefer not to download yourself).
• $15 (minimum) for express (overnight) delivery of tickets or documents.
• $35 for returned checks.

If you have questions about any of our planning fees, please contact a travel expert for clarification.