140 South Lake Ave. # 280 Pasadena, CA 91101
Our Pasadena Travel Agency
Reader Recommended winner for Best Travel Agency in the 2023 ANNUAL BEST OF PASADENA by Pasadena Weekly readers!
Our Pasadena travel agency was originally founded in August 1945, to provide professional travel services for the leisure traveler. Since then, our focus has stayed the same: to provide top-notch service and create long term relationships with travelers and travel providers.
Our belief is that a professional travel agency is your best advocate in negotiating the ever-changing world of travel. For the business community, TravelStore’s comprehensive corporate travel services are available. Our advisors have also been featured in Travel+Leisure magazine, Travel Agent magazine, and more for excellence in the industry.
Located on the second floor in The Commons (above Lemonade), our Pasadena travel agency is convenient for our Pasadena, San Marino, Glendale, and Altadena clients. Parking is available behind the building. (See more about parking below.)
Visiting our Pasadena Travel Agency
Whether you’re looking to take a business trip across the country or overseas, explore the world on a vacation by land or by sea, we can find the perfect travel agent in our Pasadena office to plan the perfect trip.
Planning a vacation properly is quite involved — especially today – there are many moving parts and details. It requires expertise and research to provide you with the right recommendations based on your preferences and needs, to coordinate all the details seamlessly, and to continue to monitor conditions and changes up to and throughout the trip.
As one of the nation’s premier travel management companies, we are uniquely positioned to offer small to medium-sized companies all the bells and whistles the mega-companies can — but with something more — a very personal touch. That’s part of what the difference being independent and employee-owned means.
We’re an employee-owned travel agency anchored by our values, integrity and dedication to customer service. Our award-winning company consistently ranks as one of the best agencies in the country…(Travel Weekly, Business Travel Weekly), and is a top member of the prestigious Signature Travel Network and an affiliate of BCD Travel, worldwide partnerships allowing us to provide our customers more benefits.
Headquartered in California, TravelStore has several branch locations throughout the state to better serve you. We invite you to make an appointment with one of our vacation planners to create your next trip, or to contact our corporate travel management team to review your business travel needs.
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More About Working With Us
Why should I work with you as my travel agent?
Working with a professional travel advisor will not only streamline your trip and save you time, but will also provide benefits you would not be able to obtain on your own. Working with an experienced and well connected travel advisor will also help make your trip much more unforgettable as a result of the value we bring.
Are you a call center?
Not at all. All our professional Travel Advisors, listed above, work in our Los Angeles/Brentwood TravelStore office. You will have a direct access to your TravelStore advisor who works on your trip with you before, during, and after as needed, and is available to you by email and phone.
Does TravelStore offer emergency support during the vacation?
We have an After Hours service to handle emergencies and changes. Each trip is different, and we strive to always provide you with the contact information you need while traveling as well as urge you to purchase a quality travel insurance policy, many of which also offer 24/7 emergency assistance. If you use our Pocket Travel app, you also have a means to message your Travel Advisor should you need to during your trip.
Do you charge separate fees for your services?
Our professionals add a lot of value to planning your vacation, which is part of our ‘At Your Service’ Vacation Assurance Plan. We do charge for our services, which include itinerary planning and handling your arrangements and much more — not unlike other professionals who charge for their time and services. We know that the value of what you receive far outweighs any fee we have and invite you to check out reviews on this website or on Yelp.
Do you belong to any professional organizations?
Yes, TravelStore is a Premium Member of ASTA (American Association of Travel Advisors), CLIA (Cruise Line International Association), SoCal ASTA, and Signature Travel Network. Additionally, on the corporate side we are an affiliate member of BCD Travel.
Where can I learn more about how you work?
You can learn more on our How We Work page: